Shipping policy

Everything you need to know about how we get your order to your door.

Where we ship

We currently ship within the United Kingdom. We're working hard to bring PawrellaPet to more locations soon!

📦 Processing time: 1–2 business days

🚚 Estimated delivery: 5–7 business days (varies by location)

📧 Tracking: Sent to your email once your order is dispatched

Good to know

Delivery times may vary slightly during peak periods, bank holidays, or due to courier delays. We appreciate your patience and will always keep you updated.

Questions?

Reach out to us at support@pawrellapet.com and we'll be happy to help.